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Privacy Policy

Last updated: July 13, 2026

Effective: July 13, 2026

1. Who we are

Oh, Yvi! is a stationery brand based in Lipa, Batangas, Philippines. We are the personal information controller for the data described in this policy, in line with the Data Privacy Act of 2012 (RA 10173).

2. What we collect

Account details

Name, email, password (encrypted), phone number.

Order details

Delivery address, items ordered, payment status and reference.

Your content

Reviews, ratings and comments you post on our site.

Usage data

Pages visited, device and browser type, collected through cookies.

3. How we use it

We use your information to process and deliver orders, manage your account, reply to your messages, send order updates, and, only if you subscribe, send our newsletter. We may also use anonymous usage data to improve the site.

4. Who we share it with

We never sell your data. We share only what’s needed with services that help us run the store:

servicewhat for
PayMongoProcessing payments
J&T Express and LalamoveDelivering retail orders
LBCDelivering wholesale orders
ResendSending order emails and newsletters
Supabase, VercelHosting our website and database

5. How long we keep it

We keep account data while your account is active. Order records are kept for 5 years for tax and accounting requirements. After that, we delete or anonymise them.

6. Your rights

Under the Data Privacy Act, you have the right to:

  • Be informed
  • Access
  • Object
  • Correct
  • Erase or Block
  • Data portability
  • File a complaint

To use any of these, email us at the address below. You may also file a complaint with the National Privacy Commission.

7. Cookies

We use essential cookies to keep you logged in and remember your cart. [If used: We also use analytics cookies to understand how the site is used. You can turn these off in the cookie banner.]

8. Contact us

Oh, Yvi!

support@ohyvi.com0952 406 3414

Lipa, Batangas

Notes from the studio

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